Balance & Credits
Cash balance, bonus credits, redeem codes, referral rewards, credit expiration, and enterprise credit lines
Balance components
Your Atlas Cloud balance is made up of three components:
| Component | How you get it | Notes |
|---|---|---|
| Cash balance | Top-ups (card, Alipay, WeChat Pay, crypto, wire) | The main balance; used for all services |
| Bonus credits | Promotions, redeem codes, referral rewards, campaigns | May carry an expiration date |
| Subscription credits | Subscription plans | Consumed first; follows the plan's terms |
All API usage draws from the combined balance. When a charge is settled, funds are deducted in this order: subscription credits → cash balance → bonus credits.
Insufficient balance
When your available balance can't cover a request:
- New API requests are rejected with
402 Payment Required - You'll receive low-balance notifications
- Service resumes immediately after you top up
Enable auto top-up to avoid interruptions.
Redeem codes
If you receive an Atlas Cloud redeem code (from an event, a campaign, or our team), redeem it on the Billing page in the Console. The amount is added to your balance as bonus credits:
- Each code can be redeemed once per account
- Codes have a redemption window and may grant credits with their own expiration period — check the terms that came with your code
Referral program
Share Atlas Cloud and earn rewards: when a friend signs up through your referral link and completes their first top-up, you receive a $10 reward in bonus credits. Share your referral link from the Console — current terms and your referral stats are shown on the referral page.
Important: Any fraudulent, abusive, or manipulative behavior (such as creating fake accounts, self-referrals, or exploiting the referral system) will result in immediate cancellation of bonuses, forfeiture of rewards, and potential account suspension. Atlas Cloud reserves the right to modify or terminate the referral program at any time.
Promotions & top-up bonus campaigns
Atlas Cloud runs limited-time top-up bonus campaigns from time to time — for example, bonus credits granted when your cumulative top-ups reach certain tiers. Active campaigns and your progress are shown on the Billing page in the console.
Credit expiration
- Purchased credits expire 365 days from the date of purchase
- Promotional and bonus credits may carry their own (often shorter) expiration period, shown when they are granted
Plan your usage accordingly to maximize value. See the Acceptable Use Policy for the full financial terms.
Enterprise credit line
Eligible enterprise customers can arrange a credit line that lets usage continue beyond the prepaid balance, settled on agreed terms. If your account has a credit line, the balance API reports your available credit and current credit usage. Contact [email protected] to discuss.
Coding Plan credits
Coding Plan subscriptions use a separate credit quota dedicated to coding-plan API keys — coding-plan usage does not draw from your account balance, and account balance is not consumed by coding-plan requests.
Checking your balance
- Console: the Billing page shows your balance, bonus credits, and transaction history
- API:
GET /public/v1/balancereturns your balance, credits, and frozen amounts — see the Billing Public API